Dr. Joanna Nguyen, M.D. at 785 Hana Way #102 in Folsom, California

Customer Reviews about Dr. Joanna Nguyen, M.D.

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  I used to like this office and doctor. Now, I'm so frustrated with them, I'll be looking for another doctor. I have drop foot and muscle atrophy in my leg. I'm not able to walk very well. This began 8 months ago. I started with worker's comp, so I didn't go through Dr. Nguyen at first, but when worker's comp was grossly inefficient, I decided to forget the possible benefits and go through my own health plan so I headed back to Dr. Nguyen. Since the idea of ALS was being tossed around, I wasn't going to mess around anymore. She sent me to a neurologist, which was fine. The neurologist did an MRI and the reports were all sent to Dr. Nguyen. The neurologist agreed that it could be a lower back issue and that going to a physical therapist for traction/decompression was a good idea. Because a chiropractor had already referred me to the PT, I didn't think to ask him for the referral at my visit. I was told later that my health insurance needs a referral from my doctor, not chiropractor. I let Dr. Nguyen's office know that I had an appt for the PT in a couple of days and would need a referral quickly. They said they would call me back with the info. I didn't hear back from them and finally called them in the late afternoon before the PT appt the next morning. I was told then that I would need to come back to see Dr. Nguyen before she would give the referral. Basically, that meant I would need to leave work within the hour to come see them, which was not feasible. Dr. Nguyen had already seen me for this issue, plus she had received all additional reports/information from the neurologist. There was no additional information she could have gotten from my coming back in to see her. They wouldn't budge. I even tried to find a way to get in for a quick 5-10 min visit and they refused to fit me in. So, I wasn't able to get in there in time, and I lost the opportunity to get to the appointment that I really needed to FINALLY start the healing. I was literally frustrated to tears. Time for a new doctor.
  November 02, 2017

  by Julie

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About Dr. Joanna Nguyen, M.D. in Folsom