Banfield Pet Hospital at 2375 Iron Point Road in Folsom, California

Customer Reviews about Banfield Pet Hospital

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  We love the Banfield Pet Hospital in Folsom! We are on the wellness plan, and I have found it super helpful and convenient. Their extended hours really help, because not all issues occur 9-5 M-F. Additionally, I love the peace of mind knowing that if something is "just not right" I can take my dog in to have a professional weigh in, without it costing me an arm and a leg. We've never had a problem getting an appointment, and we've never had to wait long when we needed a visit. I would recommend to anyone (and I have recommended to friends and family on multiple occassions)!
  October 09, 2017

  by Megan Donaghey
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  I came in with my dog for her annual checkup. On the first visit everything was fine. The checkup consisted of a quick pat down of my dog and her vital signs. Then my dog got her vaccines. I inquired about the Lyme’s disease vaccine due to the fact I like to take my dog hiking. I was told that I would have to come back for a 2nd shot. Sure, no problem. As I was checking out and making my second appointment I specifically asked if the bill included the second visits, I was told yes it was.so I came back about two weeks later to get her second shot. took about 5 min. as I was checking out I was charged another $89 for 5 min in an exam room and a shot. I am sure you could imagine my surprise about the extra charges. I explained to the person that I checked out that I already paid. He REALLY didn’t care. The reason I am not going back has nothing to do with the $89, it is because I was lied to by the staff, and no one really cared about it. I can’t trust your staff to give my dog the care that she deserves. Your staff made me feel that the dog’s health is secondary to the more key issue which is how much can we get out of my checking account. I am not going to subject my dog to fast food vet hospital. the funny part about this is since the hospital only cares about money and doesn't care about honesty, they just lost out on an $850 bill. my dog needs a tooth extracted and I am NOT going to the Folsom California Benfield to have it done. your hospital was so concerned about lying to me and getting one more dollar out of my checking account they lost a much bigger bill. Serves them right.
  February 28, 2017

  by michael g

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About Banfield Pet Hospital in Folsom